Contact information of DPO
Publishing a clear point of contact for data-protection queriesEvery Fiduciary must publish contact details of a person who can answer questions about how personal data is processed.
Download full Rules (PDF)In plain English
Every Fiduciary must publish contact details of a person who can answer questions about how personal data is processed. This must be prominently available on the Fiduciary's website or app so Data Principals know who to reach.
Key points
- Publish name and contact details on website or app
- Contact person answers questions about data processing
- Must be prominently displayed
This rule gives effect to Section 8(9) of the Digital Personal Data Protection Act, 2023.
Read the parent sectionOfficial rule text
Reproduced from the Gazette notification (G.S.R. 846(E), 13 November 2025).
9. Contact information of person to answer questions about processing. - Every Data Fiduciary shall prominently publish on its website or app, and mention in every response to a communication for the exercise of the rights of a Data Principal under the Act, the business contact information of the Data Protection Officer, if applicable, or a person who is able to answer on behalf of the Data Fiduciary the questions of the Data Principal about the processing of her personal data.